Terms of Service
Effective Date: December 21, 2024
1. Agreement to Terms
By accessing or using ContentNova's services, you agree to be bound by these Terms of Service. If you disagree with any part of the terms, you may not access our services.
2. Description of Service
ContentNova provides an AI-powered content automation platform that helps users create and distribute content across multiple social media platforms. Our services include:
- Content generation and adaptation
- Multi-platform content distribution
- Social media account integration
- Analytics and performance tracking
- Automated scheduling and posting
3. Account Terms
To use our services, you must:
- Be at least 18 years old
- Provide accurate and complete registration information
- Maintain the security of your account credentials
- Notify us immediately of any unauthorized access
- Be responsible for all activities under your account
4. Platform Integration Rules
When connecting social media platforms, you agree to:
- Comply with each platform's terms of service
- Only connect accounts you have authority to manage
- Not exceed platform-specific posting limits
- Maintain necessary permissions and access tokens
5. Content Guidelines
You agree not to use our service to create or distribute:
- Illegal or harmful content
- Spam or misleading information
- Content that infringes on others' rights
- Malware or malicious code
- Content that violates platform-specific policies
6. Payment Terms
For paid subscriptions:
- Payments are processed securely through our payment providers
- Subscriptions auto-renew unless cancelled
- Refunds are provided according to our refund policy
- Prices may change with 30 days notice
7. Service Availability
While we strive for 99.9% uptime:
- Services may be interrupted for maintenance
- We're not liable for platform-specific downtime
- Features may change with reasonable notice
- We reserve the right to suspend services for violations
8. Data Usage
We handle your data according to our Privacy Policy and:
- Store only necessary platform tokens and data
- Process content according to your settings
- Maintain logs for service improvement
- Delete data upon account termination
9. Intellectual Property
You retain rights to your content while:
- Granting us license to process and distribute it
- Ensuring you have rights to posted content
- Acknowledging our ownership of the service
- Respecting our trademarks and copyrights
10. Limitation of Liability
ContentNova is not liable for:
- Platform-specific posting failures
- Content engagement or performance
- Third-party service interruptions
- Indirect or consequential damages
11. Termination
We may terminate or suspend access to our service:
- For Terms of Service violations
- At your request
- For extended periods of inactivity
- For abuse or harmful behavior
12. Changes to Terms
We may modify these terms:
- With 30 days notice for major changes
- Immediately for minor updates
- Notifying users via email or dashboard
- Providing opportunity to review changes
13. Contact Information
For questions about these Terms:
- Email: terms@contentnova.com
- Support: https://contentnova.com/support
Last Updated: December 21, 2024